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FAQ's

Your Questions Answered Below

How long before I get my order?
Normal printing turnaround is 3-4 business days and standard ground shipping is an additional 1-5 days. Rush Next Day Printing is available for an additional $15 - Rush shipping is also available and price is determined by your delivery location. Your order will ship based upon the turnaround time of the product / options selected in your order(s) from the time it is submitted, paid for, and the artwork is approved. Fedex Ground shipping takes from 1 to 5 business days depending on your distance from our production facility.

What shipping options do I have?
We primarily ship with Fedex. Contact us and we'll work with you to get your order to you in a cost effective and timely manner.

What payment options are available?
Due to our quick turnaround, all orders must be prepaid. We accept Visa, Mastercard, American Express and Discover. If you would like to pay with a check or money order, please overnight the check to us and fax us a copy of the check and the tracking number of the overnight package.

Can Realty-Cards.com design my work too?
Of course! Our design services pages have samples of our design.

What do you print?
Some of our clients use our printing services for: Business Cards (of course) Realty Postcards, Realty Stickers, Realty Business Card Magnets and More!

How can I send you a print job?
You can use our online system to upload your work immediately! If you are unsure of how to use our online system.

How do I order multiple items?
Place a separate order for each piece you want printed. For example, if you want 2 different business cards, then place 2 separate orders. The price for 5,000 of one card is not the same as the price for 2,500 each of 2 different cards.

What kind of paper do you use?
All flyers, postcards, and business cards are printed on premium 16pt card stock with an aqueous coating. Brochures and Flyers are printed on 100# text weight paper.

What file formats can you take?
We accept any Mac or PC rasterized file format. This includes tiffs, jpegs, flattened psd's, flattened pdf's, and eps. If you are going to send an eps, please convert all fonts to curves or outlines. We do not accept Corel Draw, Microsoft Publisher, Quark Express files. For further explanation please check out our Art Submission Page.

What types of media do you accept?
We prefer you to upload your order through the online ordering system or email. But we will accept a Mac or PC CD. We do not accept zip disks.

Is there an extra charge for bleeds?
No. Unlike many other companies, all our prices include full bleeds free of charge. The bleeds should be 1/8" all around.

How do I place an order and have my graphic designer upload my files separately?
During the ordering process, type "upload later" or "email" in one of the boxes for the files. Then have your graphic designer upload the art here. You will need your Order ID.

How long will it take to upload my files?
Uploading may take a very long time depending on your connection speed. You can check the bottom of your browser for a status bar.

Should I do anything special if I'm on AOL?
If you use America Online, you should be aware that AOL can limit your inactivity on the web and disconnect you if you are not a current, active user. Uploading files appears to be inactivity to AOL. It is recommended that you keep your AOL email account open at the same time you are uploading your files. This can trick AOL programming into thinking you are still active on the Internet, thereby preventing the possibility of getting disconnected during your file upload.

 
 
 

 

 

 

 

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